SHIPPING & RETURNS
SHIPPING POLICY
We are committed to delivering your purchase as quickly and efficiently as possible. We offer standard shipping to most locations, and shipping times may vary depending on your location.
Orders are processed within 1-2 business days & strive to deliver products within 3-5 business days. However, please note that shipping times may vary due to factors outside of our control, such as inclement weather or carrier delays.
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We also consider faster shipping options for an additional fee. If you require faster shipping, please contact us before placing your order to confirm availability and pricing.
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We currently ship within the United Kingdom however are able to arrange delivery across the continent some delivery prices and methods can vary.
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If you have any questions or concerns about the shipping of your order, please do not hesitate to contact us via the 'contact' form in the CONTACT section of our Home-Page.
We are committed to providing excellent customer service and will do our best to address any issues that may arise.
RETURN & EXCHANGE POLICY
To arrange a return of goods purchased from the JewelTree Cymru website, please contact us through the contact form on our home page. We will be happy to assist you with any questions or concerns you may have about your purchase and do everything we can to resolve any concerns you may have.​